Contact

Contact Information – NovaOnline Belgium SA

At NovaOnline Belgium SA, we value every customer and are committed to providing fast, helpful, and friendly support for all your outdoor adventure needs. Whether you have questions about our products, orders, shipping, or returns, our team is here to help.

1. Customer Support

Email: support@novaonlinebelgiumsa.shop

  • Use email for order inquiries, returns, product information, or general questions.

  • Our team responds within 24–48 hours on business days.

Phone: +32 221 88 368

  • Available Monday to Friday, 09:00–18:00 (CET)

  • For urgent inquiries regarding orders, shipping, or returns.

2. Mailing Address

NovaOnline Belgium SA
Boulevard du Jardin Botanique 23
1000 Brussels, Belgium

Use this address for returns, exchanges, or official correspondence. Always contact us first to receive a Return Merchandise Authorization (RMA) before sending any items.

3. Online Contact Form

Visit novaonlinebelgiumsa.shop/contact to submit a quick message.

  • Please provide your order number (if applicable) for faster service.

  • Our support team will reply within 1–2 business days.

4. Social Media & Updates

Stay connected and get product news, promotions, and tips for outdoor adventures:

5. Why Contact NovaOnline Belgium SA?

  • Expert advice: Guidance on choosing the right outdoor gear.

  • Order support: Tracking, returns, and exchanges handled smoothly.

  • Customer-first service: We prioritize your satisfaction and provide fast, personalized responses.